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| UBA Uganda |
Team Lead – SME job Post
Location: Jobs in Uganda 2023 - 2024
Work Hours: Full-time, 08 hours per day
Salary:
UGX
No. of vacancies: 01
Deadline: 10 July 2023
Hiring Organization: UBA Uganda
Job Details:
DUTIES AND RESPONSIBILITY
• Develop and lead the implementation of the MSME Segment strategy in line with the overall Retail Banking Strategy.
• Ensure achievement of profitability targets through revenue maximization and prudent cost management.
• Implement Country-wide go-to-market strategy for new initiatives, working with all relevant departments/ stakeholders to drive execution.
• Drive sustainable growth and acquisition of new customers for MSME Banking through
• development and maintenance of quality products, propositions and solutions pertinent to the segment
• Build and maintain productive and strategic relations with stakeholders to drive the development and delivery of business solutions and revenue growth for the MSME Segment.
• Drive customer-led propositions for the MSME Banking business by developing a pipeline of
• value adding customer solutions to include customer experience, products, and service offers.
• Manage an effective SME customer’s loyalty program for networking and deepening of UBA SME market penetration.
• Ensure strong cross- selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the Bank.
• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Coordinates the development and deployment of value propositions, product offerings, target segment strategy and business plan for the MSME Segment
• Maintaining the quality of the SME portfolio within the stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
• Has oversight and country ownership on end-to-end processes to ensure execution of on-boarding for clients and fulfillment of products through engagement with relevant
• stakeholders involved in executing the standard process to ensure delivery of a seamless customer value proposition
• Responsible for Portfolio health on relevant products - track portfolio performance (through lead indicators) and taking necessary actions to ensure product integrity is maintained.
• Develops and monitors specific sales & marketing campaigns together with relevant stakeholders to leverage market opportunities that generate new sales/volumes and increase market share.
• Accountable for all segment/product metrics as applicable within the Bank’s policy where applicable (e.g. risk limits, delinquency, compliance requirements, etc.)
• Monitors sales impact & profitability of marketing expenditures – both on BAU and special campaigns.
• Optimize fees and charges to create value for clients in line with ‘Treat-Clients-Fairly’ principle.
JOB REQUIREMENTS
• Education: A University degree holder, a financial qualification or associate such CPA, ACCA and MBA would be an added advantage.
• Experience: Minimum of 5 years’ experience in retail/private banking and Prior experience in Business and strategy development is an added advantage.
Application procedure
If you meet the above requirements please send your CV, application letter and copies of academic certificates to ubaugandahr@ubagroup.com addressed to;
Head of Human Capital
United Bank for Africa
Plot 2, Jinja Rd
Kampala, Uganda.
Date Posted: 2023-07-03
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